Burbank Auto Repair

5

I want to tell you about my experience with Chuck Mercier's Union 76 service station in Burbank, CA. I have this beautiful, black 2003, 330I BMW. I was not getting good service at Century West BMW so I gave Chuck's 76 a try. First, complete brakes & drums and sensors. The technician was a man named Art. Let me tell you.. the best I have ever come across in my 61 years. Awesome, great person and integrity. Did I tell you an incredible technician? The manager of Chuck's 76 station is Garry Pack, an honest, straight forward man with an extremely high level of integrity. There are also 3 more of the top mechanics and also human beings I have come across in my life. I know when I feel comfortable giving my valued car to have work done at Chuck's 76 station that the work will be done right the first time and the bill will reflect an honest value and the job at hand completed. This is the business that I want working on my cars. Sincerely, Robert B

5

Gary, Chuck and the entire team of techs are some of the most reliable people in the car repair business. I honestly can't say enough how much I trust these guys with not only my two cars, but I've sent friends and family to them as well. Gary is a straight shooter and WILL never pressure you into a service or repair. They have saved me thousands in premature repairs that were "recommended" by the dealer on a 2 year old car. I could go on and on about these guys!

5

My experience at Mericer's 76 has been nothing but upstanding. The gas prices are reasonable, the employees knowledgable, and my car has never been in better shape.After having issues with my car I took it to Chuck's Automotive where Garry, the service manager, diagnosed my car and informed me that my previous diagnosis and quote I received from another repair shop would have taken several days and several hundred dollars more than what was necessary. Garry got to the root of the problem and fixed what needed to be fixed which saved me time and money! Most importantly I know my kids and I are safe in the car and now I have a few extra bucks for their college fund!

4

I've taken my car and my fiance's car here numerous times. Mostly for oil changes, the last couple times for transmission repair on my fiance's car. The guys are always nice, and I've never felt taken advantage of. They went out of their way to determine what was going wrong with the transmission, and clearly explained our options and their subsequent prices when it came to deciding what to do about it. I would definitely recommend this place. They're great, and I've never had a problem!

5

Chuck Mercier Union 76 Auto Service in Burbank has been servicing my various cars for over ten years. They've done quite a variety of things: they've replaced batteries, done some engine work, replaced the air box, and worked on an oil leak that necessitated an engine tear-down to an extent. I always feel I get a fair deal and fair assessment of what's going on with Chuck Mercier's. They explain things very well to you. Gary is especially helpful. Chuck Mercier Union 76 Auto Service is professional and courteous, with good prices and great explanation!

4

I have never had a problem at this gas station. It's in the most convenient area for me, on the corner of Burbank and San Fernando, right before getting on the 5.The prices are comparable to everything else in the area, so the convenience of the location thankfully didn't drive up the prices!

5

We've been doing business with Chuck Mercier since the early 1960's. We know the brothers quite well, and all the guys at the shop quite well, and they have taken care of my company cars and personal cars for years and years. This most recent time, we took in a car for an oil change, filters, get the brakes checked, and all that sort of thing for my wifes car. No problems there, it all looked good. They did find an oil leak in the rear shock, but it was under warranty, so they fixed it free of charge. We had them replace the other shock too, which we paid for out of pocket, so they paid for one and we paid for one. We paid paid the bill, and everything was cool! They took care of us, and they always have. They're great!Joan Bailey

5

For almost 21 years I have been taking my cars to Chuck Merciers 76 for what ever they needed. Whether it was for an oil change, breaks to fixing a flat tire. Everyone from the owner Chuck, to Garry, Art and the girls inside are the best. Profesional yet personable. I will be moving from the Burbank area shortly, but I will continue to bring my car back to Merciers 76. I wouldn't even think about having someone else work on my car!!

5

I brought my car in and Gary found the problem immediately and repaired it quickly.He also read my warrany book and discoverd i HAD 300 MILES LEFT ON MY WARRANTY AND SAVED ME $2000.00 ON A NEW CATALYTIC CONVERTER !!!

5

I have been using Mercier's Unocal for my car repair and service needs since I was 16 with my first car. 19 years later, I am still taking my cars to Mercier's Unocal! There customer service and quality of work is always the best. I recommend them to all my family and friends.

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