Burbank Auto Repair

5

I have been taking my car to this place for about five years and I would never go anywhere else! They are quick, kind, and reliable. I never feel like they are trying to up-sell me or take advantage of my lack of car knowledge. Honest guys.

5

I was heading north bound 5 and my Ford range started to turn off so headed for the exit. I rolled into Chuck 76 station I was broke down Chuck the owner gave me a chance to wait on his station they had very clean restrooms !! The staff very courteous youngsters thankful passerby. Thank Chuck

5

It is heartening to have a mechanic a girl can trust, so when an inexplicable check engine light comes on or when the car starts making a horrible metal screeching noise, I know exactly where to get a diagnosis and the necessary work done.There's always the dread of something going wrong with a vehicle and the subsequent dread of hearing how much it's going to cost -- but the dread is at least diminished in knowing that my car will be taken care of Chuck Mercier's 76! I needed to give my car a major makeover and with the help of Chuck and Gary, it was done in no time at all. They helped me fix all of the problems for a much lower cost than the other automotive shops in Burbank.

5

I have been taking my cars to Chuck for many years and have always had exceptional service. His mechanics are supurb and I know I am getting what I need without them trying to sell me things I don't need. I highly recommend them!!

5

It was a lucky day for me about 18 years ago when my nephew's radiator blew on his way home from NM. He took his car to Mercier's because it was close; after he highly recommended them to his mother and myself. We've been taking our cars there ever since. In fact they kept my little Ford running for 23-years. I have replaced that car & although I could have had free service for the 1st year after purchase with the dealer, I still took my car to Mericers, I cannot think of anywhere or anyone else I would trust.

Having Customers like you make our business what it is today thank you for your comments

- Merciers 76 Automotive Services
5

I want to tell you about my experience with Chuck Mercier's Union 76 service station in Burbank, CA. I have this beautiful, black 2003, 330I BMW. I was not getting good service at Century West BMW so I gave Chuck's 76 a try. First, complete brakes & drums and sensors. The technician was a man named Art. Let me tell you.. the best I have ever come across in my 61 years. Awesome, great person and integrity. Did I tell you an incredible technician? The manager of Chuck's 76 station is Garry Pack, an honest, straight forward man with an extremely high level of integrity. There are also 3 more of the top mechanics and also human beings I have come across in my life. I know when I feel comfortable giving my valued car to have work done at Chuck's 76 station that the work will be done right the first time and the bill will reflect an honest value and the job at hand completed. This is the business that I want working on my cars. Sincerely, Robert B

5

Gary, Chuck and the entire team of techs are some of the most reliable people in the car repair business. I honestly can't say enough how much I trust these guys with not only my two cars, but I've sent friends and family to them as well. Gary is a straight shooter and WILL never pressure you into a service or repair. They have saved me thousands in premature repairs that were "recommended" by the dealer on a 2 year old car. I could go on and on about these guys!

5

My experience at Mericer's 76 has been nothing but upstanding. The gas prices are reasonable, the employees knowledgable, and my car has never been in better shape.After having issues with my car I took it to Chuck's Automotive where Garry, the service manager, diagnosed my car and informed me that my previous diagnosis and quote I received from another repair shop would have taken several days and several hundred dollars more than what was necessary. Garry got to the root of the problem and fixed what needed to be fixed which saved me time and money! Most importantly I know my kids and I are safe in the car and now I have a few extra bucks for their college fund!

4

I've taken my car and my fiance's car here numerous times. Mostly for oil changes, the last couple times for transmission repair on my fiance's car. The guys are always nice, and I've never felt taken advantage of. They went out of their way to determine what was going wrong with the transmission, and clearly explained our options and their subsequent prices when it came to deciding what to do about it. I would definitely recommend this place. They're great, and I've never had a problem!

5

Chuck Mercier Union 76 Auto Service in Burbank has been servicing my various cars for over ten years. They've done quite a variety of things: they've replaced batteries, done some engine work, replaced the air box, and worked on an oil leak that necessitated an engine tear-down to an extent. I always feel I get a fair deal and fair assessment of what's going on with Chuck Mercier's. They explain things very well to you. Gary is especially helpful. Chuck Mercier Union 76 Auto Service is professional and courteous, with good prices and great explanation!

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