WELCOME TO MERCIER’S 76 AUTOMOTIVE, YOUR TRUSTED BURBANK AUTO REPAIR SHOP
Diagnosing today's vehicles becomes increasingly challenging because of the complexity, as well as constant change and introduction of new systems. This is why all of our technicians at Mercier's 76 Automotive Services are ASE Certified; in fact, we have two Master Technicians on our team. Additionally, our Burbank auto repair shop employs two highly experienced Smog Technicians.
We are a Star Certified smog check station and contracted by the State of California to perform repairs on failed smog checks.
To keep up with high demands of today's car care, we have three scanners to better communicate with today's sophisticated auto computers and modules. Plus, we are proud subscribers of Indentifix, which is a database of "real world" problems in the field of auto repair. This gives us an advantage working on most makes and models, from Acura to Volvo. We are extremely confident with their services, and have been using them for over 25 years. The information we obtain from Indentifix allows us to diagnose and fix your vehicles quickly and accurately, saving our customers' time and expense.
Last but not least, we here at Mercier’s 76 Automotive Services, pride ourselves on our old-fashioned type of service, always with a smile and a “thank you”! Service is not a thing of the past at our Burbank auto repair business, but don’t just take our word for it. All you have to do is review our Annual Customer Satisfaction Survey performed by the Automobile Club of Southern California (AAA) for the past 5 years. Customers are contacted by an independent company (C.S.I.) and surveyed for quality of service, proper estimation of repairs, communication, and timeliness with services performed. We are very proud of our record and high number scores with our customers.
Thank you for supporting our business for over 35 years!